Product: Albany Rv Customer Care Clear all filters (23 of 23 reviews match)
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We recently bought a camper from Albany rv. Not many employees had time to speak with my wife or I due to our age. Jake kahil went out of his way to stand by the brand, to speak up, to put up with me. After three weeks we finally made a purchase. Jake truly jumped...
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3.8
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Albany Rv Customer Care
#1194918
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At first I praised the saleswomen gave the place a real good Google rating...Bought the trailer in September haven't heard from her since...I have been trying to get some warranty work done since then but have been lied to by Tim Wheeler that's if he calls me or emails...
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1.0
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Albany Rv Customer Care
#1190935
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Took our deposit on Sept 9 2017...the unit it self wasn't coming in until Sept 25.When it came in and the pictures were sent to us we started the loan process. Told them when we would be there to pick it up. TEN MINUTES later someone named Larry, the sales manager...
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Albany Rv Customer Care
#1108870
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We live in Maine Apr-Oct and my trailer goes into storage Nov 1. I spend more money getting temp fixes in Maine to last out the summer Why does it take so long to get service and why don't they at least return calls? I WILL NEVER BUY ANYTHING FROM HERE AGAIN AND I NEVER RECOMMEND ANYONE TO ALBANY RV...
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2.0
Product
Albany Rv Customer Care
I liked
  • Purchase process was fine
I didn't like
  • Service
  • Poor service
#1105650
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Albany RV had treated us respectfully and fix minor problems My husband and I are at times impatient at times mainly because we both work and don't have time to set up appointments all the time . There were a few minor problems with our new rockwood pop up .We have...
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4.4
Product
Albany Rv Customer Care
#1100243
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My salesperson was very nice and helpful until it was delivered.... I have not heard from her since then... She's probably busy putting out fires from other angry people..... I certainly would not buy something from Albany RV if you have a choice.... There are many...
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Albany Rv Customer Care
#1088874
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We informed our salesman two days after we realized it and he informed us that they threw away everything. No one called us to let us know. That's a lot of money and they could care less. Nobody informed us, nobody got in contact with us, they just threw everything away. We will not be referring anyone to Albany RV...
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Anonymous
Anonymous

That is on you not them.

2.9
Product
Albany Rv Customer Care
#1079670
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Went to purchase a used camper.Was brought into garage shown a camper they were working on. Replacing a brand new floor over a moldy wet soft original floor. The mold will continue to grow eventually and rot that out. A quick fix for them to make money while your...
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1.0
Product
Albany Rv Customer Care
I didn't like
  • Cover up of mold
#995555
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I bought a new camper, sight unseen-actually had it built with my options at the factory.Ted Finch was my salesman. I picked it up in Orlando since I live in Texas. Orlando RVOne did an excellent job of readying it for delivery. Louie explained all the systems while...
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5.0
Product
Albany Rv Customer Care
I liked
  • Delivery
  • Staff
  • Ease of purchase
#990026
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Albany Rv Customer Care Review

Albany rv went above and beyond for customer service. Vinny from the prep. dept. Was great. Everyone treated me very well. Keep up the good work. Rich Wilcox
4.8
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East Bend, North Carolina
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Albany Rv Customer Care
#943525
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