Albany Rv Customer Care Review from Mount Sinai, New York
New Reviewer
1 comment
We purchased a 2014 Fuzion brand new, sales is great service is awful. I would not EVER purchase a unit from Albany RV or any RV One store again.
The staff in the service dept will say anything to pacify but nothing even after 2 years gets fixed.
We are a younger family I cannot imagine the poor older retired people who have to deal with this company who have sunk 100,000k plus on units and deal with this nonsense. The AG should be investigating this companies practices of sales and inability to service.
Reason of review: Poor customer service.
Location: Mount Sinai, New York
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Make sure you file a complaint with the NYS Attorney General's Office, Consumer Frauds and Protection Bureau. Albany RV flat out lies when it comes to customer service. They claim they have no record of us calling before 7/1/16 even though we have been trying to get service since June of 2015.