Albany Rv - Beware
Beware of Albany RV. As previous complaints state, the purchase process was very smooth.
They are willing to negotiate and are very fair in pricing units and determining trade in value. However, their service is horrible. I won't go into too much detail but they've missed appointments, lost paperwork, tried to charge for things we didn't ask for, etc. And when you question the charges, you get snotty responses from customer service staff with bad attitutes.
And don't get me started on the "comprehensive, bumper-to-bumper" extended warranty we purchased that, so far, has covered nothing!!
If you are considering an extended warranty, be sure to read the fine print or better yet skip it. I won't do business with them again.
Reason of review: Poor customer service.
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Same problem. Robin is extremely rude and flat out lies when it comes to service issues.
They scam you on extended service warranty-do not EVER purchase one through them. File a complaint with the NYS Attorney General's Office.