Rv One Superstores - Biggest Mistake in My Life
Ordered 2018 Jay flight in Nov 2017 - delivered May 2018
these are the issues: second entry door Locke broke, bathroom door does not close properly, toilet paper holder fell off and holes in the door, toilet leaks,
kitchen floor buckled from sink leak, kitchen cupboard smashed at bottom,
LED lights non functional, screen door continues to fall off, bunkbed broke (see photos) bunkroom table damaged and air conditioner runs when you turn furnace on, was without hot water for several months. Poorly manufactured and service is terrible. Was reassured time and time again by the owner issues would be taken care of, well, 5 1/2 months later issues/repairs not made. That's is why Jayco has two warranty, takes two years for service then warranty expires. Have contacted Jayco Headquarters in Indiana, nothing resolved. The salesman gave us a good pitch, neglected to inform us, 90 dollar service fee and their mobile on site service was above reproach, well, no one has approached us. Not a Happy Camper!
Reason of review: Damaged or defective.
Monetary Loss: $29628.
Preferred solution: Full refund.
Rv One Superstores Cons: Way issues have been handled.
Location: Litchfield, New York
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Buyer Beware! Terrible from first day until the end.
Terrible service right after purchasing our travel trailer. Then we sold our travel trailer and were entitled to a refund of our extended warranty and our GAP insurance. I sent RVONE the paperwork on 6/4/19 and they did not forward the paperwork on until 6/27/19. It is now 8/2/19 and still no one can tell me when I will be receiving our refunds.
I have called and emailed and still no answers. Every day that goes by gives us less of a refund.
Maybe there standard practice to keep more money or just lazy people handling the paperwork. I will NEVER buy or trust RVONE again.