We recently traded our 2016 Jayco for a 2018 Rockwood Travel Trailer cost around $37,000. My husband thought that I unpacked the drawers and a cupboard in our Jayco.
And I thought that he did it. We informed our salesman two days after we realized it and he informed us that they threw away everything. No one called us to let us know. That's a lot of money and they could care less.
Nobody informed us, nobody got in contact with us, they just threw everything away. We will not be referring anyone to Albany RV because of this now.
Product or Service Mentioned: Albany Rv Customer Care.
Reason of review: Poor customer service.