Albany Rv - Norcold Refrigerator shorted and caused small fire

13 of 58 Albany Rv reviews

Emailed Kelly Murray several times before getting and answer.Sent tech and said they will contact Norcold.

I also contacted Norcold. Made several calls and sent emails to Kelly and has haven't heard from her since my original complaint 5/26. Its is now 6/8. Complained to the manager Steve and finally received a call and Norcold was replacing several parts.

That was on 6/1. Having been emailing and calling Kelly Murray for ETA on repairs and no response. Left message Steve hoping he will call. Worst service ever.

The woman that was there in the past was great. This woman cannot and does not have any idea how to do her job or treat customers.

We own our own businesses and would never conduct business like this.Very bad for RVone.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Value for money
Discounts and Special Offers
Warranty
Staff
Product or Service Quality
Interest Rate
Location
Insurance Quality
Website
Diversity of Products or Services
Customer service
Price Affordability
More

  • What I liked
    • Buying was a nice experience
  • What I disliked
    • Employee attitude
    • Warrenty service employees
    • Kelly murray attitude communication

Reason of review:
Poor customer service
Preferred solution:
Deliver product or service ordered
Product or service
2003 Gulf Stream
Review category
Dealers
review #862248

Author wants to be contacted by the company. Learn more

Had an experience with Albany Rv? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
13 of 58 Albany Rv reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Albany Rv. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Albany Rv.
Filing a new complaint about
×